Privacy Policy

At Kitchenbay Internet Private Limited (“Kitchenbay,” “we,” “us”), we understand your concerns about online privacy and security while browsing or shopping on our website. We are committed to safeguarding your personal information and ensuring transparency in how it is used.

Please read the following to understand our Privacy & Cookie Policy.

Scope

This policy applies to the treatment of personally identifiable information (“Personal Information”) collected by Kitchenbay when you access or use our website. It does not apply to third-party websites or companies that we do not own, control, or manage—even if you access them through links on our website.

What Personal Information Do We Collect?

You may browse our website without providing personal information. However, for certain activities such as placing an order, registering an account, or subscribing to communications, we may collect the following data:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Purchase history
  • Preferences and interactions on the website

Some data fields may be marked mandatory. Without providing this information, you may not be able to access or complete certain services.

How Your Personal Information Is Used

We collect and use your personal information for the following purposes:

  1. To process your financial transactions and service your orders.
  2. To respond to customer service queries and requests.
  3. To provide you with updates about your order, or relevant product and service information.
  4. To manage your account effectively.
  5. To keep you informed about special offers, promotions, and product launches.
  6. To detect or prevent fraud, misuse, or violations of our Terms of Service.
  7. To personalize your experience with Kitchenbay.

Updating or Deleting Your Information

You may access, update, or delete your personal data anytime via the “My Account” section on our website. Some changes may require verification or customer support. We will act on your request within a reasonable time.

Note: We do not store your credit or debit card details on our servers.

Sharing with Service Providers

Kitchenbay may share personal information with:

  • Payment processing partners, for billing purposes.
  • Logistics and service vendors, to fulfill orders or services.
  • Third-party service providers, only for specific services.

All partners are required to maintain data confidentiality and use it only to perform authorized functions on behalf of Kitchenbay.

We do not sell or rent your personal information to any third parties for marketing purposes.

Cookies Policy

Cookies are small files placed on your device to enhance your web experience. They help us:

  • Understand user behavior and traffic patterns.
  • Improve website functionality and personalization.
  • Remember preferences for future visits.

You have control:

  • You can accept or decline cookiesthrough your browser settings.
  • Most browsers accept cookies by default, but disabling them may limit certain website features.

Cookies do not give us access to your computer or any information beyond what you choose to share.

Data Security

We use secure servers and encryption technologies (such as Transport Layer Security – TLS) to protect your data during transmission and storage. Access to your personal data is restricted to authorized Kitchenbay personnel.

While we implement reasonable safeguards, no method of electronic transmission or storage is 100% secure. You acknowledge this inherent risk when using our services.

Policy Updates

This Privacy & Cookie Policy may be updated periodically. Any material changes will be communicated via the website or through direct communication, where required.

Contact Us

If you have questions, concerns, or feedback related to this Privacy Policy, feel free to contact:

kitchenbay.co.in@gmail.com

Kitchenbay Private Limited,
19/A,Line Street Attur Salem (DT)636102